Etsy: permanent suspension / repeat violations: what the notice means and how to structure your appeal
Repeated violations after warnings can lead to permanent suspension, appealable within 6 months.
Appeal key points
- Resolve the cause first (open cases, balances, violating listings) before appealing.
- In the Appeals Center: choose the reason, describe the actions you have taken, and how your practices will change.
- Show you understand the specific Etsy policy involved (House Rules, Prohibited Items, Creativity Standards, IP Policy).
- Be transparent and forthcoming; attach documents that support the appeal.
- All evidence you submit must be genuine and unaltered. Never create, edit or backdate invoices or documents.
- Do not open a new or second account to get around a suspension; all three platforms prohibit this.
Evidence checklist
- Record of all resolved cases and paid balances
- Evidence of removed violating listings
- Written policy of how you will comply
Where to appeal and deadline
Temporary suspensions: fix the stated issue in Shop Manager. Permanent suspensions: Etsy Appeals Center.
Etsy: a permanent suspension can be appealed within 6 months of the suspension date, after resolving the cause; a decision can take up to two weeks (Etsy Help).
Official sources
- Etsy Help: How to file an appeal for a permanently suspended account
- Etsy Help: How to reinstate your suspended account
Check your own Etsy notice free
We can't guarantee reinstatement. Not legal advice. Not affiliated with Amazon, Etsy or eBay.