Related accounts / multiple accounts (Section 3): what the notice means and how to structure your appeal
Operating multiple seller accounts without a legitimate business need, or links to suspended accounts.
Appeal key points
- Identify the linked account and the true relationship.
- Explain the business need, or the link's source (shared device, staff, family).
- Root cause: state specifically what caused the problem, in short factual bullet points.
- Corrective actions: list what you have ALREADY done, with dates and the affected ASINs/orders.
- Preventive measures: describe the systems or process changes that stop it recurring.
- Be concise and objective; no emotional pleas, no blaming Amazon or buyers.
- Attach supporting evidence for every item under review and highlight the relevant parts (ASINs, supplier details).
- All evidence you submit must be genuine and unaltered. Never create, edit or backdate invoices or documents.
- Do not open a new or second account to get around a suspension; all three platforms prohibit this.
Evidence checklist
- Business documents for each entity
- Explanation of shared IP/device/staff
- Proof account access was separated
Where to appeal and deadline
Submit through Account Health / Performance Notifications in Seller Central, using the link in your notice.
Amazon notices state their own response window. Check the notice and Account Health in Seller Central; this tool cannot verify a deadline for you.
Official sources
- Amazon Global Selling: Appeal the removal of selling privileges
- Amazon Singapore Seller Blog: account health part II
Check your own Amazon notice free
We can't guarantee reinstatement. Not legal advice. Not affiliated with Amazon, Etsy or eBay.